CRM or ERP Applications

Configuring Sales in SAP S/4HANA

Maximize revenue and cash flow by managing and integrating the order-to-cash processes across all touch points, channels, and functions. Improve outstanding sales with multichannel, role-based access to accurate, real-time information. Probably the most important new feature in SAP S/4HANA Sales is the provision of a Fiori app for creating sales orders. The old familiar transaction VA01 is still part of SAP. 

Salesforce Advanced concepts

Salesforce includes prebuilt applications (or “apps”) for customer relationship management (CRM) ranging from sales force automation to partner relationship management, marketing, and customer service. The Lightning platform is the first platform as a service (PaaS). Some of the major programming languages that the Salesforce Developer is supposed to know are Apex, Visualforce, HTML and JavaScript. 

Sales Force - Basic and Configuration

Salesforce configuration is all you can do inside the CRM system. This means you can add a new field to your Salesforce, that uses a formula or a specific rule to achieve an outcome. In simple words, configuration in Salesforce means that user-defined values will permit a certain module or feature to function. Salesforce is the world's #1 customer relationship management (CRM) platform.

Dynamics 365

Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools. Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.